January 2021

The Linux Foundation and the Laboratory for Innovation Science at Harvard recently released a Report on the 2020 Free/Open-Source Software Contributor Survey. One of the primary conclusions of this report was the fact that free/open-source software developers often have a very negative approach to security. They spend very little time resolving security issues (an average […]

This course is designed for technical professionals who will be supporting Sophos Central and provides an overview of how to troubleshoot the product. Sophos Central Technician Training (2 days Training) – Tuesday 2 March 2021– Wednesday 3 March 2021  The course is expected to take 1 ½ days (10 hours) to complete, of which approximately

This course is designed for technical professionals who will be supporting Sophos XG Firewall and provides an overview of how to troubleshoot the product. Sophos XG Technician Training (2 days Training) – Tuesday 23 February 2021– Wednesday 24 February 2021 The course is expected to take 2 days (16 hours) to complete, of which approximately

The IT service desk department is tasked with troubleshooting a wide range of technical issues, such as malfunctioning devices, apps that crash, and installations that fail, to name just a few. Onsite visits, one of the traditional IT troubleshooting methods for devices (offline or online), is no longer an option for many organizations due to

Software is never done. Developers—from the biggest to the smallest—release regular updates to increase security, add new features, improve stability, and satisfy compliance mandates. These updates are typically referred to as “patches.” Many managed service providers (MSPs) recognize patch management as one of the cornerstone capabilities of their service offerings. Maintaining patch management best practices

As 2020 comes to a close, we look back on another year of increased attacks on managed service providers (MSPs), their small and medium business (SMB) clients, and the ecosystem of tools used within the community. In the face of these events, the MSP community showed the desire to tackle the underlying challenges with increased

Cybersecurity is a fiercely competitive industry. It is unique in the information technology space in that we don’t just face competition from other vendors, we also have human adversaries, and they are the real competition. While our products and services must compete in the market against those from other vendors, it must never happen at

Across verticals, organizations are experiencing sweeping technological changes. While many businesses plan proactively for such disruptions and embrace such changes strategically, there will always be times when they get taken by surprise. The sudden and forceful digital transformation (DX) brought about by the COVID-19 pandemic remains a case in point. In an effort to keep

The new normal. Unprecedented times. While perhaps the most overused buzzwords in 2020, these terms represent the challenges shared by every organization in facing the difficult realities related to the pandemic. As a leader in the cybersecurity industry, BeyondTrust is accustomed to a fast pace and regularly adapting to meet new challenges. But 2020 demanded