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Even with a well-guarded IT infrastructure, business disruptions are inevitable regardless of the size or industry of a company. This is especially true for organizations operating in harsh or highly uncertain environments, such as oil rigs, mines and factory floors. From cyberthreats to natural disasters and hardware failure, many factors could halt industrial and manufacturing production. One such factor is excessive vibration, which could cause data errors in hard disk drives (HDDs) and hamper operational continuity.
Challenges MSPs face serving clients operating in complex and risky environments
Managed service providers (MSPs) often struggle to deliver robust disaster recovery (DR) solutions to clients in the industrial and manufacturing sectors. This is due to the risk of low DR success rate and extended downtime because of the damage caused by excessive vibration to DR infrastructures relying on spinning HDDs.
In addition, MSPs face thinning margins implementing business continuity and disaster recovery (BCDR) solutions for clients with stringent recovery time objectives (RTOs). MSPs need premium hardware to deliver superior BCDR services and meet shorter RTO goals, which require high capital expenditure (CapEx).
Why HDDs aren’t ideal for disaster recovery in harsh environments
HDDs have many moving parts that operate with incredibly high precision. The mechanical components, read/write heads and platters or magnetic disks are delicate and sensitive, making them vulnerable to physical damage. The platter and heads rotate at high speeds of 10,000 to 15,000 rotations per minute (RPM) to store and retrieve information. Because of the delicate nature of its components and the rates at which it works, a sudden jerk or strong vibration could easily damage a hard disk drive and cause read-write errors. Data recovery from a damaged hard disk drive platter can be tedious and time-consuming.
HDDs vs. SSDs
HDDs are inexpensive compared to solid-state drives (SSDs) and provide more storage space. However, rotating HDDs have many mechanical parts that are prone to wear and tear after a few years of regular use, increasing the risk of hardware failure. SSDs, on the other hand, utilize flash memory to store information, have no moving mechanical components and can withstand bumps and vibrations. SSDs are highly durable and reliable storage mediums, even in harsh environments like manufacturing plants and factories. They are much lighter, faster, quieter and consume less energy than HDDs.
Minimize risks and expand margins with Datto SIRIS NVMe SSD Models
A crucial part of running a successful MSP business is having the right set of tools in your tech stack.
The new Datto SIRIS models, built using NVMe SSD, minimize risks by decreasing DR hardware failure rates caused by vibrations in harsh environments, like oil rigs, mines and factory floors. Our solutions allow you to increase your BCDR service profitability even for demanding clients and workloads since Datto SSD models come at one simple flat fee — no upfront CapEx costs or hidden or extra charges.
Datto’s flat-fee subscription model eliminates surprises by including DR/backup cloud, hardware, software, storage and technical support, even for the premium high-cost hardware based on NVMe SSD technologies.
Most Datto BCDR implementations deliver immediate return on investment (ROI) with larger margins and zero CapEx investment required.
Source: Datto
When ransomware strikes, files become encrypted. That’s the hallmark signature of most ransomware attacks. Even if you pay the ransom, there’s no guarantee that you’ll get the keys to unlock your encrypted files. Bottom line, when ransomware hits you are likely to lose important data.
This ends with Ransomware Rollback. Ransomware Rollback is a new, innovative feature included with Datto Endpoint Detection and Response (EDR) that gives you peace of mind knowing that when a ransomware attack hits you’ll be able to get your files back, intact as they were before the incident.
Datto EDR includes Ransomware Detection, a unique and powerful antimalware technology that identifies known and unknown types of ransomware and kills the encryption process once an attack begins. As fast as Ransomware Detection is, the attacker’s encryption process always strikes first, meaning some files become encrypted before Ransomware Detection can kill the process and isolate the endpoint.
To address this, Datto created Ransomware Rollback, a lightweight application that tracks changes on endpoint disk space, providing rollback functionality for files and databases impacted by ransomware attacks. It consists of software that runs silently in the background, as well as a desktop application used for monitoring and managing the rollback process.
The solution works by intercepting file system calls made by applications and then performs tracking of the changes made. For example, if a file is renamed, deleted, or updated, the system records these changes and stores them in a designated tracking directory on the user’s disk.
For database applications like SQL Server or QuickBooks, Ransomware Rollback saves the data being written on an operation-by-operation basis, allowing the entire update to be rolled back if it is compromised by ransomware.
Unlike other EDR applications that offer similar rollback capabilities, Datto EDR with Ransomware Rollback does not rely on Windows shadow copy, which is often targeted by ransomware attacks. This ensures that your files and data are safe from even the most advanced cyberattack.

What’s more, Ransomware Rollback solves the problem of “wiper” attacks. Data wipers are one of the fastest growing categories of malware. Here, the objective of a wiper attack is to delete and destroy files and data.
Ransomware Rollback even restores deleted files, such as those hit by a wiper attack or files deleted by accident. Through the creation of hard links in a tracking directory, Ransomware Rollback ensures that users can restore deleted files, no matter the circumstance.
Ransomware Rollback is an integral component of Ransomware Detection, which is included with Datto EDR. With one click, you can quickly revert encrypted data and files back to their previous state, which makes the recovery process easy, efficient and effortless.
To get a demo of Datto EDR with Ransomware Rollback, click here.
Source: Datto