Author name: admin9am

The branch office of one Prior to the pandemic, there was already a shift in networking underway, with an increasing percentage of the workforce beginning to work from home – at least part-time. This trend has dramatically accelerated over the last year, with the vast majority of organizations either mandating their employees work from home, […]

Read the report today! Global research and advisory firm 451 Research (part of S&P Global Market Intelligence) has published a comprehensive evaluation of Sophos Rapid Response, our cyber incident emergency response service. 451 Research calls out Sophos Rapid Response as an attractive emergency response service not just for small and midsized businesses, but also larger

SonicWall, a cybersecurity vendor serving managed service providers (MSPs) announced on January 22 that they were hacked. The breach involved “highly sophisticated threat actors exploiting probable zero-day vulnerabilities on certain SonicWall secure remote access products,” according to the company’s statement. If you’re a SonicWall partner, they’ve outlined some actions you can take to mitigate your

This three-day training program was designed and intended for experienced technical professionals who want to install, configure and support the XG Firewall in production environments and is the result of an in-depth study on the next generation firewall of Sophos. The program consists of presentations and practical workshops for the enhancement of teaching content. Due

The Linux Foundation and the Laboratory for Innovation Science at Harvard recently released a Report on the 2020 Free/Open-Source Software Contributor Survey. One of the primary conclusions of this report was the fact that free/open-source software developers often have a very negative approach to security. They spend very little time resolving security issues (an average

This course is designed for technical professionals who will be supporting Sophos Central and provides an overview of how to troubleshoot the product. Sophos Central Technician Training (2 days Training) – Tuesday 2 March 2021– Wednesday 3 March 2021  The course is expected to take 1 ½ days (10 hours) to complete, of which approximately

This course is designed for technical professionals who will be supporting Sophos XG Firewall and provides an overview of how to troubleshoot the product. Sophos XG Technician Training (2 days Training) – Tuesday 23 February 2021– Wednesday 24 February 2021 The course is expected to take 2 days (16 hours) to complete, of which approximately

The IT service desk department is tasked with troubleshooting a wide range of technical issues, such as malfunctioning devices, apps that crash, and installations that fail, to name just a few. Onsite visits, one of the traditional IT troubleshooting methods for devices (offline or online), is no longer an option for many organizations due to

Software is never done. Developers—from the biggest to the smallest—release regular updates to increase security, add new features, improve stability, and satisfy compliance mandates. These updates are typically referred to as “patches.” Many managed service providers (MSPs) recognize patch management as one of the cornerstone capabilities of their service offerings. Maintaining patch management best practices

As 2020 comes to a close, we look back on another year of increased attacks on managed service providers (MSPs), their small and medium business (SMB) clients, and the ecosystem of tools used within the community. In the face of these events, the MSP community showed the desire to tackle the underlying challenges with increased