PRODUCTS

IT & Security Management

A complete, automated, and cost-effective platform that is trusted by over 500,000 IT Professionals globally to manage and secure more than 300 million devices.

AI-Powered solutions to manage and secure all aspects of information technology, making MSPs more profitable and empowering small businesses to thrive in a technology-dependent world.

Since 2000, Kaseya's open platform and customer-centric approach delivers the technology SMBs and MSPs need to reach new heights of success.

More than 40,000 organizations around the world use one — or all — of Kaseya’s industry-leading IT solutions, and that number is growing every day. Join our community. Learn how we help you simplify IT and lead your business to greater success.

We Are Kaseya

Providing you with best-in-breed technologies that allow you to efficiently manage, secure and backup IT under a single pane of glass.

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The IT Complete Platform

Kaseya’s IT Complete is the world’s first and only purpose-built platform designed to directly address the challenges of DO-IT-ALL, multifunctional IT professionals. One vendor with everything you need, woven together to save you time, smart enough to help you get more done, and in a way you can afford.

COMPLETE

Over 40 top-quality IT & Security management modules.

AUTOMATED

Durable and smart integrations that save time on repetitive tasks.

INTELLIGENT

Utilization Ai designed to maximize all features and integrations.

PRICED RIGHT

Save up to 33% compared to other tools and software.

IT Complete for MSPs

Kaseya’s IT Complete for MSPs optimizes IT management with robust tools for automation, security, and service delivery. Enhance efficiency and client service with integrated solutions that streamline operations and reduce costs.

IT Complete for IT Departments

Kaseya’s IT management software for internal IT departments streamlines operations by automating and securing essential IT functions. IT Complete enhances efficiency and operational capabilities, allowing IT teams to manage more effectively while reducing costs.

KASEYA 365

Everything Needed to Manage, Secure, Backup and Automate Your Endpoints in a Single Subscription

Kaseya 365 provides seamless access to functions in Endpoint Management, Security, and Backup. These solutions are joined under one subscription, effortlessly integrated, and live within the unified interface experience of IT Complete.

Why Kaseya 365?

Your Kaseya 365 subscription offers everything needed to manage, secure, backup, and automate endpoints in your environment.

With Automations built in, Kaseya 365 components save time by making workflows smoother, reducing manual mistakes, and making complicated tasks easier.

SIMPLE

Reduce vendor fatigue by putting all critical components in one easy to understand, acquire, and manage subscription.

EFFICIENT

Experience massive improvements in technician efficiency by leveraging the power of workflow integrations and automations.

AFFORDABLE

Experience significant budget benefits by saving up to a 75% when compared to using a mix of separate competing solutions.

What's Included in Kaseya 365?

Kaseya 365 delivers the essential functions in the most critical areas of IT management, including…

MANAGE

RMM

Streamline IT management with advanced remote monitoring and maintenance solutions. These tools simplify IT operations by offering comprehensive oversight of endpoints, networks, and cloud services. With real-time monitoring, automated tasks, and efficient troubleshooting, our solutions enable proactive issue resolution, minimizing downtime and maintaining peak performance.

Explore intuitive dashboards and reporting for a clear view of your IT landscape, reducing operational costs and bolstering security, all while enhancing end-user support and service.

SECURE

Patch Management

Keep software secure and up-to-date effortlessly with third-party patching .

Endpoint Detection & Response

Enhance security with endpoint detection and response for real-time threat monitoring.

Anti-Virus

Protect systems with cutting-edge antivirus and defense against malware threats.

Ransomware Detection

Safeguard against ransomware attacks with proactive detection and response.

BACKUP

Endpoint Backup

Ensure data integrity with reliable endpoint backup solutions. Automated backup processes, coupled with incremental backups, safeguard against data loss while optimizing system performance. Encryption and compliance features maintain data security and regulatory alignment.

The user-friendly management interfaces facilitate easy oversight, with detailed reports and alerts providing insight into backup health, enabling administrators to make informed decisions and swiftly respond to any issues, thus ensuring the system’s integrity and reliability.

AUTOMATE

Kaseya 365 reduces manual tasks, boosts productivity and ensures robust security and data protection, optimizing IT management across the board.

This forms the foundation for future AUTOMATION innovation. With this subscription, we create a common core set of components and automations that we can be confident is shared by a large audience. That makes innovation and automation even easier, we know the impact will be felt by every customer, and the input we get will be from a larger audience of users.

Frequently asked questions about Kaseya 365

Kaseya 365 includes up to seven unique components:

  • MANAGE: RMM
  • SECURE: Antivirus, 3rd Party Patching, EDR, Ransomware Detection, Managed Detection & Response/SOC (Pro version only)
  • BACKUP: Endpoint Backup

Each component is tied to a specific Kaseya product:

  • RMM – Datto RMM, VSA 10 or VSA 9 (current users only)
  • Endpoint Backup – Datto/Unitrends Endpoint Backup
  • Antivirus – Datto AV
  • 3rd Party Patching – Advanced Software Management (Datto RMM or VSA)
  • Ransomware Detection – Datto EDR
  • Endpoint Detection and Response: Datto EDR
  • Managed Detection and Response/SOC: RocketCyber (Pro subscription only)

Kaseya 365 is sold in two different tiers:

  1. Kaseya 365 Pro (includes all 7 components)
  2. Kaseya 365 Express (does not include MDR/SOC)

The low-cost subscription price for Kaseya 365 allows MSPs to more than double their profit margin and MME IT professionals to significantly reduce their tool expense.

Kaseya 365 significantly streamlines managing, securing and backing up ALL endpoints while also controlling costs.

IT Professionals no longer have to compromise on servicing their employees and clients with complete endpoint management and protection due to cost.

Kaseya 365 comes with 20 ready-made essential automations throughout the components of the subscriptions to accelerate workflow efficiency, saving users significant time and reducing human errors.

Existing components of Kaseya 365 can be upgraded through a simple process that protects investments and functionalities, including equal license counts and locked-in pricing for additional growth support. Because every Kaseya customer has a different Kaseya 365 estate, upgrade inquiries should be made through their account manager or KaseyaOne account.

Kaseya 365 is designed to provide the essential needs of Endpoint Management, Security, and Backup, which is the reason the specific functions were included. Other modules often have different licensing terms (data capacity, technician/user licenses, etc.) that don’t currently fit this single subscription model which is focused on ENDPOINTS.

All other Kaseya products within Kaseya’s Complete platform are available as add-ons using the standard licensing terms available today. This gives our partners a scalable solution that includes the essential functions for endpoint management, security, backup and automation, while allowing them to continue toward a complete solution with IT Complete.

Yes, the components of Kaseya 365 can be still purchased individually, however, the price/endpoint of Kaseya 365 is so low that customers can essentially get numerous components for free, and if they don’t want to use other components immediately they can turn them on at any point without paying a penny more.

Alternatively, you can always purchase an individual component of Kaseya 365 and choose to upgrade to Kaseya 365 later.

Call NSS @ 211 8000 330 for more.

Kaseya 365 is available as a new or upgrade license to all existing Kaseya customers.

Customers who currently subscribe to one or more of the components in Kaseya 365 and want to upgrade must upgrade to their highest endpoint count amongst the components.

The minimum endpoint purchase for customers who do not currently subscribe to any of the components in Kaseya 365 is 50.

If a customer currently subscribes to RockeyCyber (the MDR/SOC component of Kaseya 365), then they must include their current RocketCyber license count in their upgrade to Kaseya 365.

Yes. A Kaseya 365 subscription includes the essentials to manage, secure, backup and automate each and every endpoint under an IT professional’s care. Fragmenting those solutions would leave some endpoints vulnerable. These functions are ESSENTIAL to the performance of any endpoint and therefore are provided together in this single subscription for endpoints.

The RMM component of Kaseya 365 can be either VSA or Datto RMM. VSA 9 users are not required to have VSA 10 to upgrade to Kaseya 365, however, VSA 9 is only included as the RMM component of Kaseya 365 for current VSA 9 users and can not be purchased new. The other components of Kaseya 365, including Advanced Software Management and Ransomware Detection work seamlessly with all three RMM options.

Kaseya customers who subscribe to Kaseya 365 have 5TB of total, pooled storage to use for backing up all of their Kaseya 365 endpoints with the Endpoint Backup component.

The 5TB of storage is included in the Kaseya 365 license to give everyone a starting point to trial Endpoint Backup without incurring additional cost.

If total storage exceeds the 5TB, an additional charge will be applied to monthly invoices as specified in the subscription agreement.

The Essential 20 Automations streamline workflows, reduce manual errors, and facilitate quicker and easier execution of complex tasks through specific automated functions like endpoint shortcuts, policy synchronizations, and deployment processes. Your account manager can share the list and details of each one with you. You can find a list of these automations here.

If a customer’s current 3rd party AV solution was purchased via Kaseya, upon upgrading to Kaseya 365 the related spend will be converted to their Kaseya 365 subscription with the Datto AV component and the customer will have 90 days to migrate to Datto A

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