The UK team were asked recently to provide some comment for a well-known IT Security website around how SIEM can provide a return on investment. It’s an interesting topic, especially since we think that the answer is “Quite easily!”.

But it set us thinking as well because the question was actually phrased thus; “How do you justify the cost of investing in SIEM?” It implies that SIEM is expensive. Justifiably so – because SIEM is perceived as being very expensive, plus difficult to install and a hassle to use. And that is precisely the experience that lots of people have had with this technology.

And there is simply no excuse for it. There’s no reason SIEM can’t be affordable, both for large organisations and smaller enterprises. There’s no reason it has to be complicated to install and a pain in the **** to use.

SIEM is an awesome technology. It can collate the millions and billions of data logs generated by the firewalls, laptops, VOIPs, door entry systems etc etc of even a modest sized organisation. It collates all this disparate data into a single place, extracts the interesting bits and tells you about them.

So if we can design a technology that should make our lives as techies simpler, why is it causing all this pain and knashing of teeth? If we’re clever enough to design something this utterly fabulous at making the complex straightforward, can’t we design it to be easy to use and affordable at point of purchase too?

The answer is of course YES – if we really want to. It’s about customer-centricity, a term that IT professionals sadly aren’t exposed to that often.

So here’s the pitch. LogPoint SIEM is designed to be effortless to install and intuitive to use, because we get that you bought it to make your life simpler (not the other way round). It’s sold on a simple licensing model that means you don’t pay through the nose and keep paying when you don’t have to. It can work with the systems you already have installed so you’re not pushed into new hardware that you neither want nor need.

We at LogPoint are nice people who are truly passionate about the amazing potential of SIEM and what it can do for our customers.

You can read the original article here.