The smartphone’s impact on the enterprise can be seen in a small bank in Needham, Mass., where its full-time staff of 95 forms a mobility microcosm. Today, over one-quarter of them are using Apple iPhones and more recently iPad tablets, where once they used Microsoft Windows Mobile phones.

The mobile users can connect remotely and securely to their Windows desktop PCs via Array Networks’ DesktopDirect application and appliance, often from inside the bank’s headquarters or one of its five branches. One bank executive was using this connection to type Exchange e-mails with his iPad’s onscreen keyboard while almost within arm’s reach of his desktop keyboard.

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