IT & Security Management
Kaseya brings together the operational and security building blocks MSPs need—endpoint management, service delivery, documentation, backup & recovery, user security, compliance, and networking—so you can standardize delivery, reduce tool sprawl, and improve margins through automation.
One platform to run, secure, and scale managed services
MSP Solutions
Kaseya’s MSP solutions focus on helping providers manage, patch and secure endpoints from a unified platform, reduce manual effort with automation, and protect data wherever it lives.
Kaseya’s MSP approach is about reducing tool sprawl and improving technician efficiency through an integrated stack, so you can deliver consistent service, tighten security, and protect client operations without stitching everything together manually.
Product Categories
BCDR
Business Continuity & Disaster Recovery
Built to keep customers operational through ransomware, outages, or infrastructure failure—by combining backup with recovery options that support business continuity.
What it helps you do
- Protect critical systems end-to-end with integrated backup + cloud recovery workflows designed for MSP and IT operations.
- Recover fast when it matters: restore data and resume services without turning recovery into a “hero project”.
- Standardize resilience across customers with repeatable recovery planning and operational processes.
RMM/VSA
Endpoint Management
Kaseya VSA is designed to remotely monitor, manage, and secure endpoints from a unified, cloud-based platform—so technicians can act quickly and consistently across fleets.
What it helps you do
- Monitor + patch at scale across endpoints, reducing ticket volume and improving baseline hygiene.
- Automate common remediation to cut repetitive work and speed up response.
- Tie operations together via integrations with PSA and documentation, so data doesn’t live in silos.
IT Documentation
IT Glue + Network Glue
IT Glue centralizes key operational knowledge—configurations, relationships, procedures—so service delivery is repeatable and less dependent on “who happens to remember.”
What it helps you do
- Turn documentation into a workflow tool (not a static wiki) with structured assets and relationships.
- Automate network documentation with Network Glue for discovery, documentation, and diagramming—useful for onboarding, troubleshooting, and audits.
- Speed up support by pulling endpoint data from VSA and enabling quick remote access context from within documentation.
PSA/BMS
Service Desk
Kaseya BMS is positioned as a next-generation business management / PSA platform to run service delivery—from ticketing and projects through quoting and billing—inside one modern workflow.
What it helps you do
- Run service desk + projects with consistency (templates, workflows, and operational visibility).
- Connect delivery to business outcomes via integrated quoting, billing, and reporting—so growth doesn’t break operations.
- Reduce swivel-chair work by aligning PSA workflows with RMM/documentation integrations.
SaaS Backup
Spanning + SaaS Protection
Cloud apps still lose data—accidental deletion, bad sync, malicious changes. SaaS backup fills that operational gap with automated protection and restore.
What it helps you do
- Protect Microsoft 365, Google Workspace, and Salesforce with automated cloud-to-cloud backup.
- Restore and export data reliably (admin-led restores, and in some cases user self-restore options to reduce support load).
- Support multi-tenant MSP delivery with a model that fits recurring services and standardized onboarding.
User Security
Email Security + Awareness
A practical “people layer” approach: reduce phishing success rates, train users, and create workflows so security incidents become manageable tickets—not chaotic emergencies.
What it helps you do
- Harden email risk with anti-phishing protection and service workflows for MSP operations.
- Run security awareness + phishing simulations using BullPhish ID to build user behavior change over time.
- Improve simulation deliverability with Graphus integration that places training emails directly into inboxes—reducing whitelisting overhead.
Pen Testing
Vonahi vPenTest
Vonahi’s vPenTest focuses on automated network penetration testing with structured deliverables and faster execution cycles—useful for continuous improvement, customer reporting, and compliance-driven programs.
What it helps you do
- Validate real exposure by testing what an attacker can exploit (not just what scanners detect).
- Deliver reports that stakeholders can use (including executive-level summaries).
- Support regulated and insurance-driven requirements where penetration testing and evidence matter.
Compliance Management
Kaseya Compliance Manager
Compliance Manager is positioned as a compliance process automation platform for frameworks like GDPR and HIPAA, and also supports cyber insurance-driven documentation needs.
What it helps you do
- Streamline evidence collection + reporting so audits don’t become last-minute fire drills.
- Identify risks and create remediation plans across multiple clients in parallel (built for MSP scale).
- Turn compliance into a service motion with repeatable deliverables and ongoing monitoring.
Networking Infrastructure
Datto Networking
Datto Networking provides cloud-based management for configuring and managing networks and devices, helping MSPs run networking as a service, not as a pile of site visits.
What it helps you do
- Manage networks centrally with Datto Network Manager for multi-site / multi-tenant operations.
- Resolve issues faster inside the RMM workflow: VSA integration supports contextual links and actions like remotely resetting networking devices.
- Keep documentation aligned via IT Glue integration that syncs and displays configuration context during network management.
KASEYA 365
Everything Needed to Manage, Secure, Backup and Automate Your Endpoints in a Single Subscription
Kaseya 365 provides seamless access to functions in Endpoint Management, Security, and Backup. These solutions are joined under one subscription, effortlessly integrated, and live within the unified interface experience of IT Complete.
Why Kaseya 365?
Your Kaseya 365 subscription offers everything needed to manage, secure, backup, and automate endpoints in your environment.
With Automations built in, Kaseya 365 components save time by making workflows smoother, reducing manual mistakes, and making complicated tasks easier.
SIMPLE
Reduce vendor fatigue by putting all critical components in one easy to understand, acquire, and manage subscription.
EFFICIENT
Experience massive improvements in technician efficiency by leveraging the power of workflow integrations and automations.
AFFORDABLE
Experience significant budget benefits by saving up to a 75% when compared to using a mix of separate competing solutions.
What's Included in Kaseya 365?
Kaseya 365 delivers the essential functions in the most critical areas of IT management, including…
MANAGE
RMM
Streamline IT management with advanced remote monitoring and maintenance solutions. These tools simplify IT operations by offering comprehensive oversight of endpoints, networks, and cloud services. With real-time monitoring, automated tasks, and efficient troubleshooting, our solutions enable proactive issue resolution, minimizing downtime and maintaining peak performance.
Explore intuitive dashboards and reporting for a clear view of your IT landscape, reducing operational costs and bolstering security, all while enhancing end-user support and service.
SECURE
Keep software secure and up-to-date effortlessly with third-party patching .
Enhance security with endpoint detection and response for real-time threat monitoring.
Protect systems with cutting-edge antivirus and defense against malware threats.
Safeguard against ransomware attacks with proactive detection and response.
BACKUP
Endpoint Backup
Ensure data integrity with reliable endpoint backup solutions. Automated backup processes, coupled with incremental backups, safeguard against data loss while optimizing system performance. Encryption and compliance features maintain data security and regulatory alignment.
The user-friendly management interfaces facilitate easy oversight, with detailed reports and alerts providing insight into backup health, enabling administrators to make informed decisions and swiftly respond to any issues, thus ensuring the system’s integrity and reliability.
AUTOMATE
Kaseya 365 reduces manual tasks, boosts productivity and ensures robust security and data protection, optimizing IT management across the board.
This forms the foundation for future AUTOMATION innovation. With this subscription, we create a common core set of components and automations that we can be confident is shared by a large audience. That makes innovation and automation even easier, we know the impact will be felt by every customer, and the input we get will be from a larger audience of users.
Frequently asked questions about Kaseya 365
Kaseya 365 includes up to seven unique components:
- MANAGE: RMM
- SECURE: Antivirus, 3rd Party Patching, EDR, Ransomware Detection, Managed Detection & Response/SOC (Pro version only)
- BACKUP: Endpoint Backup
Each component is tied to a specific Kaseya product:
- RMM – Datto RMM, VSA 10 or VSA 9 (current users only)
- Endpoint Backup – Datto/Unitrends Endpoint Backup
- Antivirus – Datto AV
- 3rd Party Patching – Advanced Software Management (Datto RMM or VSA)
- Ransomware Detection – Datto EDR
- Endpoint Detection and Response: Datto EDR
- Managed Detection and Response/SOC: RocketCyber (Pro subscription only)
Kaseya 365 is sold in two different tiers:
- Kaseya 365 Pro (includes all 7 components)
- Kaseya 365 Express (does not include MDR/SOC)
The low-cost subscription price for Kaseya 365 allows MSPs to more than double their profit margin and MME IT professionals to significantly reduce their tool expense.
Kaseya 365 significantly streamlines managing, securing and backing up ALL endpoints while also controlling costs.
IT Professionals no longer have to compromise on servicing their employees and clients with complete endpoint management and protection due to cost.
Kaseya 365 comes with 20 ready-made essential automations throughout the components of the subscriptions to accelerate workflow efficiency, saving users significant time and reducing human errors.
Existing components of Kaseya 365 can be upgraded through a simple process that protects investments and functionalities, including equal license counts and locked-in pricing for additional growth support. Because every Kaseya customer has a different Kaseya 365 estate, upgrade inquiries should be made through their account manager or KaseyaOne account.
Kaseya 365 is designed to provide the essential needs of Endpoint Management, Security, and Backup, which is the reason the specific functions were included. Other modules often have different licensing terms (data capacity, technician/user licenses, etc.) that don’t currently fit this single subscription model which is focused on ENDPOINTS.
All other Kaseya products within Kaseya’s Complete platform are available as add-ons using the standard licensing terms available today. This gives our partners a scalable solution that includes the essential functions for endpoint management, security, backup and automation, while allowing them to continue toward a complete solution with IT Complete.
Yes, the components of Kaseya 365 can be still purchased individually, however, the price/endpoint of Kaseya 365 is so low that customers can essentially get numerous components for free, and if they don’t want to use other components immediately they can turn them on at any point without paying a penny more.
Alternatively, you can always purchase an individual component of Kaseya 365 and choose to upgrade to Kaseya 365 later.
Call NSS @ 211 8000 330 for more.
Kaseya 365 is available as a new or upgrade license to all existing Kaseya customers.
Customers who currently subscribe to one or more of the components in Kaseya 365 and want to upgrade must upgrade to their highest endpoint count amongst the components.
The minimum endpoint purchase for customers who do not currently subscribe to any of the components in Kaseya 365 is 50.
If a customer currently subscribes to RockeyCyber (the MDR/SOC component of Kaseya 365), then they must include their current RocketCyber license count in their upgrade to Kaseya 365.
Yes. A Kaseya 365 subscription includes the essentials to manage, secure, backup and automate each and every endpoint under an IT professional’s care. Fragmenting those solutions would leave some endpoints vulnerable. These functions are ESSENTIAL to the performance of any endpoint and therefore are provided together in this single subscription for endpoints.
The RMM component of Kaseya 365 can be either VSA or Datto RMM. VSA 9 users are not required to have VSA 10 to upgrade to Kaseya 365, however, VSA 9 is only included as the RMM component of Kaseya 365 for current VSA 9 users and can not be purchased new. The other components of Kaseya 365, including Advanced Software Management and Ransomware Detection work seamlessly with all three RMM options.
Kaseya customers who subscribe to Kaseya 365 have 5TB of total, pooled storage to use for backing up all of their Kaseya 365 endpoints with the Endpoint Backup component.
The 5TB of storage is included in the Kaseya 365 license to give everyone a starting point to trial Endpoint Backup without incurring additional cost.
If total storage exceeds the 5TB, an additional charge will be applied to monthly invoices as specified in the subscription agreement.
The Essential 20 Automations streamline workflows, reduce manual errors, and facilitate quicker and easier execution of complex tasks through specific automated functions like endpoint shortcuts, policy synchronizations, and deployment processes. Your account manager can share the list and details of each one with you. You can find a list of these automations here.
If a customer’s current 3rd party AV solution was purchased via Kaseya, upon upgrading to Kaseya 365 the related spend will be converted to their Kaseya 365 subscription with the Datto AV component and the customer will have 90 days to migrate to Datto A
- Talk to NSS about the right Kaseya stack for your MSP model (single tool or full platform).
- Request a demo for the category you’re prioritizing (BCDR, RMM, PSA, SaaS Backup, Security).
- Book a technical workshop to map integrations and rollout steps across your operations.
- Become a Kaseya partner with NSS and access enablement, local support, and co-marketing alignment.